FAQ’s Tax Recovery Options FAQ’s Q. How do we get started using your service? A. All you need to get started is a signed Service Agreement (contract)and one month of your current utilities and telecommunications vendorbills. Q. What will you need from us? A. Only some basic information is needed from you, such as copies oftax exemption letters (state and/or federal) and a Letter of Authorization.Your account representative will walk you through theprocess. Q. What is the time involvement for our staff? A. The time involvement for you and your staff is minimal. With theconvenience of our in-office audit, you simply send one month’s billcopies to us and we do all the work from our facilities. Q. How do you get paid? A. UAC’s fee is based on your actual recovery. There is no out-of-pocket expense on your part and best of all, your future savings areall yours. Q. What is your fee? A. The fee for our service is 50% of the monies actually recovered,paid after you receive the recovery. Processing refunds can be time-consuming and costly. The experts at UAC will efficiently andeffectively navigate the channels of bureaucracy to recover ALL yourrefund. Q. What sort of bills do you review? A. Any vendor bill you send to us will be reviewed. Taxes are typicallyfound and recovered in the following areas: (1) alltelecommunications, including local, long distance, wireless,pagers, internet, cable and satellite; (2) power, including electric and gas;and (3) other services such as water, sewer, garbage, alarm systemsand postage meters. Q. Will you protect our good working relationship with our vendors? A. Absolutely. UAC has time-tested relationships with vendors acrossthe country. We don’t “ruffle feathers” between you and your vendors.Vendors understand our service and cooperate with us. Q. What if our vendor will not credit or refund our money? A. If your vendor will not credit or refund your money, we will file aclaim with the appropriate state or federal taxing authority. (Noteif this occurs, we may need additional bill copies from you.) Q. How many years can you go back to recover money for us? A. Federal law enables us to retrieve past taxes for up to 36 months (3years), and most state statutes are the same. Note: some states donot exempt non-profit organizations from all taxes. IMPORTANT! Once the three-year statute expires, you can never recoverthese taxes! Q. Will you show us how to make sure we’re not being taxed any longer? A. Yes. All your accounts will be tax-exempt when your audit iscompleted. In addition, you will know what to look for in the futureshould you open new accounts or make changes to existing ones. Do you have a question you don’t see here? I have a question I would like to talk to someone Return to home